At Trendwalker Sentia, we believe in transparency and trust. These terms outline our commitment to protecting your rights while providing our brand monitoring services.
Terms of Service
Quick Summary (TL;DR)
- Use Trendwalker Sentia responsibly and in compliance with all laws.
- Keep your account credentials secure; you're liable for all activity under your account.
- We offer subscription plans; pay on time to keep your service active.
- We're not liable for damages from unexpected system outages.
- Contact us if you have any questions: info@fornacestudio.com.
1. Acceptance of Terms
Welcome to Trendwalker Sentia, your AI-powered brand monitoring platform. By accessing or using the Service in any manner, you agree to be bound by these Terms and all applicable laws.
2. Description of the Service
Trendwalker Sentia provides real-time monitoring and data analysis of brand mentions across web, social media, and other channels. It offers analytics and alerts to help you protect your brand, identify threats, and access AI-driven insights.
3. Eligibility
You must be at least 18 (or the age of majority in your jurisdiction) to use Trendwalker Sentia. By agreeing to these Terms, you represent that the information you provide is accurate.
4. Account Responsibilities
You are responsible for all activities under your account. If you suspect unauthorized use, notify us immediately at info@fornacestudio.com. Ensure that all account details remain accurate and up to date.
5. Privacy Policy
We handle your personal information in accordance with our Privacy Policy. By using the Service, you agree to the terms within the Privacy Policy, which forms part of these Terms.
6. User Conduct
While using the Service, you agree not to violate any laws or regulations, infringe on intellectual property rights, or disrupt the Service. You also pledge to provide truthful and accurate information regarding your brand monitoring needs.
7. Intellectual Property Rights
All content, features, and functionality within Trendwalker Sentia are owned by Fornace SRL and are protected by international laws. You may not reproduce, redistribute, or create derivative works without our express consent.
8. Disclaimer of Warranties
The Service is provided "as is" and "as available," without any warranties. We do not guarantee error-free performance, uninterrupted access, or perfect accuracy of data.
9. Limitation of Liability
To the maximum extent permitted by law, Fornace SRL shall not be liable for indirect, incidental, special, or consequential damages arising from your use of Trendwalker Sentia.
10. Modifications to the Service
We reserve the right to modify or discontinue any aspect of Trendwalker Sentia at any time. Users will be notified of material changes via email or announcements within the Service.
11. Subscriptions & Payment Terms
Trendwalker Sentia offers multiple subscription plans, each with its own features and limits. By choosing a paid plan, you agree to provide a valid payment method and to keep it updated. Payment obligations renew automatically unless canceled. Refunds, if any, are issued at our sole discretion.
12. Indemnification
You agree to indemnify and hold harmless Fornace SRL, its affiliates, officers, employees, and agents from any claims, damages, losses, or expenses related to your use of Trendwalker Sentia, violation of these Terms, or infringement of any rights.
13. Governing Law
These Terms are governed by the laws of Italy. Any disputes will be resolved exclusively in the courts located in Verona, Italy.
14. Termination
We may terminate or suspend your access to Trendwalker Sentia at any time. Upon termination, your rights to use the Service cease immediately. Provisions that naturally survive termination will remain in effect.
15. Software License & Usage
Trendwalker Sentia is licensed, not sold. Your license allows you to use the platform for brand monitoring. All rights not explicitly granted are reserved by Fornace SRL. You must not use the system to infringe upon others' rights, violate laws, or engage in unethical activities.
16. Additional Liability Protection
Except where prohibited by law, Fornace SRL is not liable for damages or losses resulting from your reliance on data derived from Trendwalker Sentia. You assume all risk and agree to use the software responsibly, including during edge cases or unexpected events.
17. Contact Information
For questions or concerns about these Terms or the Service, reach us at:
Email: info@fornacestudio.com
Address: Fornace SRL, Via Isonzo 11, 37126 Verona, Italy
18. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Fornace SRL regarding Trendwalker Sentia and supersede all prior agreements.
Last updated: 4/10/2025